Cancellation policy

PURCHASE OPTIONS & SUBSCRIPTION CANCELLATION POLICY

This Purchase Options Cancellation Policy applies to all subscription purchases made on buffbolt.com ("we," "us," "our").

1. SUBSCRIPTION OVERVIEW

When you sign up for a subscription on our store, you authorize us to automatically charge your payment method for recurring deliveries based on the schedule you select at checkout (typically every 30 days). Your subscription will continue until you cancel it.

2. HOW TO CANCEL

You can cancel, pause, or skip your subscription at any time, with no cancellation fees and no minimum commitment. There are three ways to manage your subscription:

- Through your customer account: Log in at buffbolt.com, go to "Manage Subscription," and click Pause, Skip, or Cancel.
- Through the email link: Every subscription confirmation and renewal email contains a direct link to manage your subscription.
- By contacting support: Email us at buffbolt@support.com and we'll process your cancellation within 1 business day.

3. CANCELLATION TIMING

To avoid being charged for an upcoming order, please cancel at least 24 hours before your next scheduled renewal date. Your renewal date is shown in your account dashboard and on every renewal reminder email. If you cancel after an order has already processed, that order will still ship and the charge will not be reversed, but no further charges will occur.

4. REFUNDS

We offer a 30-day money-back guarantee on your first order. If you're not satisfied with your first delivery, contact us within 30 days of receiving it for a full refund. Subsequent recurring orders are not eligible for the 30-day guarantee but may be refunded at our discretion on a case-by-case basis. Please refer to our Refund Policy for full details.

5. CHANGES TO YOUR SUBSCRIPTION

You can change the quantity, frequency, or product of your subscription at any time from your account dashboard. Changes made before your next renewal date will apply to that next order.

6. PAYMENT FAILURES

If a recurring payment fails, we will attempt to charge your payment method up to three additional times over the following days. If all attempts fail, your subscription will be paused automatically and you will receive an email asking you to update your payment information.

7. PRICE CHANGES

We reserve the right to change subscription prices. If we do, we'll notify you by email at least 30 days before the change takes effect, and you can cancel before the new price applies if you choose.

8. CONTACT US

If you have any questions about your subscription or need help managing it, contact us at:

support@buffbolt.com